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ROLE OF MANAGERS

Every organization has ‘Managers’ who are entrusted with the responsibility of guiding and directing the organization to achieve its goals.

Managers administer and coordinate resources effectively and efficiently to channelize their energy towards successful accomplishment of the goals of the organization. Managers are required in all the activities of organizations. Their expertise is vital across departments throughout the organization

Managers are the primary force in an organization’s growth and expansion. Larger organizations are particularly complex due to their size, process, people and nature of business. However, organizations need to be a cohesive whole encompassing every employee and their talent, directing them towards achieving the set business goals. This is an extremely challenging endeavor, and requires highly effective managers having evolved people management and communication skills.

Professor Henry Mintzberg, a great management researcher, after studying managers for several weeks identified the following ten roles common to the work of all managers. These roles have been split into three groups, namely, interpersonal, informational and decisional

1. Interpersonal role. for this role the manager act as ,
2. Figurehead – Has social, ceremonial and legal responsibilities.
3. Leader – Provides leadership and direction.  
4. Liaison – Networks and communicates with internal and external contacts.
5. Informational Role. under this role , the manager serves as ,
6. Monitor – Seeks out information related to your organization and industry, and monitors internal teams in terms of both their productivity and well-being.
7. Disseminator – Communicates potentially useful information internally.
8. Spokesperson – Represents and speaks for the organization and transmits information about the organization and its goals to the people outside it.
9. Decisional Role.Here the manager serves as ,
10. Entrepreneur – Creates and controls change within the organization – solving problems, generating new ideas, and implementing them.
11. Disturbance Handler – Resolves and manages unexpected roadblocks.
12. Resource Allocator – Allocates funds, assigning staff and other organizational resources.
13. Negotiator – Involved in direct important negotiations within the team, department, or organization.